Hello There, Guest! Register


Login or Register to remove all advertising

   
1 user browsing this thread: (0 members, and 1 guest).

Post Reply 
 
Thread Rating:
  • 1 Votes - 5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
whats going on at hax
Author Message
Simplefranky
Offline
Getting comfortable




Joined: Jul 2012
Sex:
Posts: 59

Reputation: 124
Rep Post

Post: #1
whats going on at hax
01-22-2018 9:08 AM

we placed an order a few days ago and immediately noticed that thing were different <
The inclusion of pheromone mafia shoud have rang more warning bells than it did.
Since then we have found the phone numbers disconnected, the customer service email address bounces and no word of tracking numbers or even advice that our order>
I hope it all goes well because haxoils are our favourite product and in the past Brad looked after us really well , especially with regard to packaging for the Aussie market .
Fingers crossed, but doing business should never be like this
01-22-2018 9:08 AM
Find all posts by this user Quote this message in a reply
Aroma Fero
Offline
Contributes Regularly




Joined: Sep 2017
Sex: Male
Posts: 185


Post: #2
RE: whats going on at hax
01-22-2018 2:02 PM

(01-22-2018 9:08 AM)Simplefranky Wrote:  we placed an order a few days ago and immediately noticed that thing were different <
The inclusion of pheromone mafia shoud have rang more warning bells than it did.
Since then we have found the phone numbers disconnected, the customer service email address bounces and no word of tracking numbers or even advice that our order>
I hope it all goes well because haxoils are our favourite product and in the past Brad looked after us really well , especially with regard to packaging for the Aussie market .
Fingers crossed, but doing business should never be like this

Hello, we've got this message to our email, but I could not find original place where it was writeen. So writting here:

Question:

"Simplefranky from Pheromone Reviews - Real People - Real Reviews has sent you the following message:
------------------------------------------
Hello , we made an order to hax last week and have not had any communication or answers to our emails. we are old good customers and would like to know if your still in business or is this fero mafia thing a bit of a dud ....sincerely hope not .
Thanks"

Answer:

I am not sure where You placed an order in Pheromone Mafia or in our website. If in our, so we were closed from Friday till Tuesday. We put this information in our site. Smile We answered to all emails just today.

If You placed an order in HAX/Pheromone Mafia.

Pheromone Mafia is the same company HAX. They are reliable. So do not worry they will not cheat You or something. They are just having some difficulties at the moment.

The same I could say and about Alpha Dream.

You can wait for some time or just sipmly open PayPal dispute to feel more calm.

The biggest problem, I noticed with many American companies that they do not answer to email often or just send an automatic auto reply.

European countries Customer Support is a bit better.

Paulius

Paulius Samenas
Founder - Aroma Fero Europe
[Image: aroma-fero-best-pheromones-1.png]
01-22-2018 2:02 PM
Find all posts by this user Quote this message in a reply
Simplefranky
Offline
Getting comfortable




Joined: Jul 2012
Sex:
Posts: 59

Reputation: 124
Rep Post

Post: #3
RE: whats going on at hax
01-23-2018 7:28 AM

Thanks for your reply .
Trusting all shall go well , looking forward to some lovely Hax
Evenings .. .
The customers from Perth , Western Australia . Our order was placed on the 19th Friday in West Oz time.
Cheers
01-23-2018 7:28 AM
Find all posts by this user Quote this message in a reply
excalibur
Offline
Contributes Regularly




Joined: Oct 2014
Sex:
Posts: 170

Reputation: 144
Rep Post

Post: #4
RE: whats going on at hax
01-23-2018 4:42 PM

Hi Simple Franky

Did you pay $75 FEDEX shipping charges to Australia
seemed a bit high to me. This is the only option I see
at checkout for Australia.

Wonder if they ship USPS on request.
01-23-2018 4:42 PM
Find all posts by this user Quote this message in a reply
Login or register to remove all advertising
   
Simplefranky
Offline
Getting comfortable




Joined: Jul 2012
Sex:
Posts: 59

Reputation: 124
Rep Post

Post: #5
RE: whats going on at hax
01-23-2018 6:40 PM

[quote='excalibur' pid='214829' dateline='1516743735']
Hi Simple Franky

Did you pay $75 FEDEX shipping charges

Yes we did , only option and it’s slow . I prefer DHL , but not every vendor uses them . Australia post is very slow and quite unreliable as well .
01-23-2018 6:40 PM
Find all posts by this user Quote this message in a reply
DrChocolate
Offline
Learner and observer




Joined: Aug 2016
Sex: Male
Posts: 2,643

Reputation: 1065
Rep Post

Post: #6
RE: whats going on at hax
01-23-2018 7:20 PM

(01-23-2018 6:40 PM)Simplefranky Wrote:  Australia post is very slow and quite unreliable as well .

Lol. I can second that. Especially to QLD. Man, I can honestly prove'em that if I take a trip down to Sydney, and pick up the damn parcel meself and come back up north to QLD, I can do a faster job than them. Lazy arse F's.
01-23-2018 7:20 PM
Find all posts by this user Quote this message in a reply
cpwhite
Offline
Getting comfortable




Joined: Jan 2018
Sex: Male
Posts: 53

Reputation: 100
Rep Post

Post: #7
RE: whats going on at hax
01-28-2018 11:16 AM

Hi SF, did you receive your product or at least a Tracking number for shipment? I am interested in HAX products but the changeover to this new company has me concerned.
01-28-2018 11:16 AM
Find all posts by this user Quote this message in a reply
Simplefranky
Offline
Getting comfortable




Joined: Jul 2012
Sex:
Posts: 59

Reputation: 124
Rep Post

Post: #8
RE: whats going on at hax
01-30-2018 4:48 PM

(01-28-2018 11:16 AM)cpwhite Wrote:  Hi SF, did you receive your product or at least a Tracking number for shipment? I am interested in HAX products but the changeover to this new company has me concerned.

Nothing , no response to emails , messages , or comments on here.
We shall wait s while longer and then open a pay pal dispute.
Pity , they were a good company with nice products and I have spent lots of dollars there.
But if this is how old reliable customers are treated , I shall have a rethink
01-30-2018 4:48 PM
Find all posts by this user Quote this message in a reply
Login or register to remove all advertising
   
RJH_STL84
Offline
Contributes Regularly




Joined: Oct 2016
Sex:
Posts: 83

Reputation: 194
Rep Post

Post: #9
RE: whats going on at hax
02-01-2018 1:49 PM

I placed an order for X22 oil on the 29th. I see today the site is completely different. I sent an email requesting an update. We will see how this goes.

Mones:
ISO E (etsy)
Alpha Dream
Glace
Lacroy
NNPA
PT
THU,GOA
LAL
Wolf,Nude,NA,OD,Hypnotica,Alpha Q, Casanova
Apex Labs
M3X,Core,Imprint,TKO,Ensnare
PxS
Cohesion,Xist,evolve, Taboo
Hax
X22 wingman
LPMP
TLG
02-01-2018 1:49 PM
Find all posts by this user Quote this message in a reply
RJH_STL84
Offline
Contributes Regularly




Joined: Oct 2016
Sex:
Posts: 83

Reputation: 194
Rep Post

Post: #10
RE: whats going on at hax
02-17-2018 2:52 PM

Two emails and still no response. I have filed a paypal dispute now.

Mones:
ISO E (etsy)
Alpha Dream
Glace
Lacroy
NNPA
PT
THU,GOA
LAL
Wolf,Nude,NA,OD,Hypnotica,Alpha Q, Casanova
Apex Labs
M3X,Core,Imprint,TKO,Ensnare
PxS
Cohesion,Xist,evolve, Taboo
Hax
X22 wingman
LPMP
TLG
02-17-2018 2:52 PM
Find all posts by this user Quote this message in a reply

Share This Thread
Post Reply 


Forum Jump:


Login or Register to remove all advertising

Current time: 10-21-2020, 5:32 AM
Contact Us Home Return to Content Lite (Archive) Mode RSS Syndication Forum Disclaimer