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Slow shipping
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RockStarDrummer
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Post: #51
RE: Slow shipping
05-18-2021 2:19 PM

Update for me as well...

Never got an email from them but I just checked the status from the email they sent with the tracking number...

Looks like my actual order finally shipped and will arrive on Thursday.
05-18-2021 2:19 PM
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dsouza
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Post: #52
RE: Slow shipping
05-18-2021 2:23 PM

I got my tracking number today as well. Not sure how long it will take to arrive. In John’s defence he must be overloaded due to covid-19 and maybe only shipping once or twice a week due to the lockdowns. All I know is I’m waiting to be SWOONED by my order!

MY BANDCAMP WEBSITE AND YOUTUBE CHANNEL
1) https://adriandsouza.bandcamp.com

2) https://youtube.com/u2adrian1000

Some people call it a One Night Stand but we can call it Paradise.
(This post was last modified: 05-18-2021 2:26 PM by dsouza.)
05-18-2021 2:23 PM
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bigboss
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Post: #53
RE: Slow shipping
05-18-2021 4:23 PM

Tracking numbers can sit there inactive for days or weeks, you need to check them to see if the product has been dropped off to know when it's actually "being shipped".

In my experience:

I have not gotten any reply to multiple emails.
Or phone calls.
Or a PM here on the forum from like 2 months ago, when the user has been on pretty often recently.

This shows it's intentional, and that's fair enough, I'm just moving on. Show love, get love, as they say.
05-18-2021 4:23 PM
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RockStarDrummer
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Post: #54
RE: Slow shipping
05-18-2021 4:25 PM

[quote='dsouza' pid='253107' dateline='1621365809' In John’s defence he must be overloaded due to covid-19 and maybe only shipping once or twice a week due to the lockdowns.
[/quote]

If that's the case then No Problem... I don't mind a bit of a wait for something good...

It's the complete LACK of any sort of communication at all that really bothered me.

I mean I'd love to try Swoon... I would just want to know that I was getting it and when.

Seems a reasonable request yes?
05-18-2021 4:25 PM
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bigboss
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Post: #55
RE: Slow shipping
05-18-2021 4:28 PM

I'll also note that I didn't start this 6 page thread. ;) Cheers.
05-18-2021 4:28 PM
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bigboss
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Post: #56
RE: Slow shipping
05-20-2021 1:11 PM

Update: My products arrived today. THU, TS and 1 of the samples I requested.

Order 1: 4/9 ordered, 4/22 delivered
Order 2: 5/7 ordered, 5/20 delivered

13 days each time, with express shipping to the US.

Zero communication or customer support aside from a single sample that matched one I requested. Thanks for the sample.
(This post was last modified: 05-20-2021 1:41 PM by bigboss.)
05-20-2021 1:11 PM
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dsouza
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Post: #57
RE: Slow shipping
06-03-2021 1:31 AM

Well I ordered on 5/18.. Today is 6/3 and I'm still waiting.

Seems to be stuck in Chicago.... anyone know if usps and global priority shipping usually takes this long?

It's not Pheromone Treasures fault at this point... it's in the slow hands of usps or Canadian customs I'd figure.

I really do hope it arrives before the weekend.

I’m still waiting to be SWOONED.

MY BANDCAMP WEBSITE AND YOUTUBE CHANNEL
1) https://adriandsouza.bandcamp.com

2) https://youtube.com/u2adrian1000

Some people call it a One Night Stand but we can call it Paradise.
(This post was last modified: 06-03-2021 5:13 AM by dsouza.)
06-03-2021 1:31 AM
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dsouza
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Post: #58
RE: Slow shipping
06-07-2021 7:02 PM

6/7/2021 -- Swoon arrived today... total delivery time 16 business days from order/shipment to arrival.

I'm happy it got here. Looking forward to testing it out!

MY BANDCAMP WEBSITE AND YOUTUBE CHANNEL
1) https://adriandsouza.bandcamp.com

2) https://youtube.com/u2adrian1000

Some people call it a One Night Stand but we can call it Paradise.
06-07-2021 7:02 PM
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sanserif
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Post: #59
RE: Slow shipping
06-10-2021 6:33 AM

(06-07-2021 7:02 PM)dsouza Wrote:  6/7/2021 -- Swoon arrived today... total delivery time 16 business days from order/shipment to arrival.

I'm happy it got here. Looking forward to testing it out!

Just wondering if there's anyone from PT on this forum? I sent them a couple of emails on international shipping and a few bounced back, and a few weren't replied to. So don't quite know what's happening there and if they're open for business or not! Any updates would be most welcome.
06-10-2021 6:33 AM
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