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My pheromone Treasures order issue, lack of communication as always.
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Kalzon
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Post: #11
RE: My pheromone Treasures order issue, lack of communication as always.
12-05-2021 2:10 PM

(12-03-2021 9:19 AM)Artist sam Wrote:  Yes,
I did order before 10 months ago and i got my parcel after 4 months of waiting and emailing them.
But finally my products arrived to Sydney Australia after all.
They need to change their strategies or plans with costumers service.

This must be due to pandemic. But now the shipping is getting fluent with other phero brands. Hoping this one too..
12-05-2021 2:10 PM
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Kalzon
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Post: #12
RE: My pheromone Treasures order issue, lack of communication as always.
01-02-2022 9:35 AM

Hello,
Order received and completed. Still the communication issue persists. Fortunately the USPS gave tracking info, which helped a bit.
Thank you.
01-02-2022 9:35 AM
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rolytrucouly
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Post: #13
RE: My pheromone Treasures order issue, lack of communication as always.
01-11-2022 11:58 AM

Hi guys. I placed an order from Pheromone Treasures on Dec 17 2021.

[Image: 8h3U8SS.png]

In the past, I would receive an email from them shortly after the order receipt that inform me that my products were shipped.

Order placed on May 23 2017. Received email from PT that order was shipped on May 26 2017.

[Image: Y5dwKCp.png]
[Image: MFo38Eu.png]

Order placed on Nov 25 2017. Received email from PT that order was shipped on Nov 25 2017 itself, the same day.

[Image: f59syAU.png]
[Image: xcjYaxS.png]

However, as I had not receive an email from them this time round regarding the shipment has been shipped so I decided to email them. First email was sent to them on Dec 30 2021. However, there was no response. Hence I sent another email on 4 Jan 2022. Yet there were still no response.

[Image: qibSPov.png]

Any suggestions on how I should check on the status of my order?
(This post was last modified: 01-11-2022 12:04 PM by rolytrucouly.)
01-11-2022 11:58 AM
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rolytrucouly
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Post: #14
RE: My pheromone Treasures order issue, lack of communication as always.
01-17-2022 8:42 AM

Hi, I would just like to update.

I had received a notification email from PT that my order has finally been shipped. Seems that posting it on these board is the way to get a response from them. My orders placed in the past circa 2017 took me about 3 weeks to receive them. Now it's 4 weeks before the order was shipped. Let's see how long it takes before it reaches my place.
01-17-2022 8:42 AM
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zeroman
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Post: #15
RE: My pheromone Treasures order issue, lack of communication as always.
01-17-2022 11:42 AM

(01-17-2022 8:42 AM)rolytrucouly Wrote:  Hi, I would just like to update.

I had received a notification email from PT that my order has finally been shipped. Seems that posting it on these board is the way to get a response from them. My orders placed in the past circa 2017 took me about 3 weeks to receive them. Now it's 4 weeks before the order was shipped. Let's see how long it takes before it reaches my place.

Dont waste your time again. Rather buy from Aromafero. Much more reliable.
01-17-2022 11:42 AM
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zanderos
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Post: #16
RE: My pheromone Treasures order issue, lack of communication as always.
04-11-2022 4:35 PM

I wonder if we got scammed? I also ordered but have not received any info at all for week, its still "in process"
04-11-2022 4:35 PM
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azc93
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Post: #17
RE: My pheromone Treasures order issue, lack of communication as always.
04-11-2022 7:18 PM

Hello all.

I also placed an order of 2 products and I am currently waiting on any shipment update.
I was told shipping would happen today or tomorrow.
I’m a bit worried though because of all of the shipping problems & all that I’ve read on here.
Has anyone received an order recently?
04-11-2022 7:18 PM
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metaltree
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Post: #18
RE: My pheromone Treasures order issue, lack of communication as always.
04-11-2022 8:49 PM

(04-11-2022 7:18 PM)azc93 Wrote:  Has anyone received an order recently?

Not recently but I've placed several orders through the years. The owner was a member of this community before he launched a product line so you are dealing with an entrepreneur here not a bigger company with a support staff.

I enjoy his products enough to give a pass on a hiccup like this from time to time.
04-11-2022 8:49 PM
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azc93
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Post: #19
RE: My pheromone Treasures order issue, lack of communication as always.
04-12-2022 9:49 AM

(04-11-2022 8:49 PM)metaltree Wrote:  Not recently but I've placed several orders through the years. The owner was a member of this community before he launched a product line so you are dealing with an entrepreneur here not a bigger company with a support staff.

I enjoy his products enough to give a pass on a hiccup like this from time to time.

Well I am hoping for a good experience & I am excited to try the products I ordered.
So I hope it works out
04-12-2022 9:49 AM
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metaltree
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Post: #20
RE: My pheromone Treasures order issue, lack of communication as always.
04-12-2022 10:12 AM

(04-12-2022 9:49 AM)azc93 Wrote:  Well I am hoping for a good experience & I am excited to try the products I ordered.
So I hope it works out

The best company for lightning fast shipping is Pheromone XS. They never have these types of issues over there.
04-12-2022 10:12 AM
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