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I sure hope Alpha Dream isn't dead !!
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DrChocolate
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Post: #41
RE: I sure hope Alpha Dream isn't dead !!
03-25-2018 7:46 AM

(03-25-2018 7:42 AM)revird Wrote:  Hello! Sorry about 2 consecutive posts but I asked a (good) question yesterday but no one's replied, so it seems no one here knows Unknw

Adding to that I assume that ordering to the USA addresses still works and the problem is with other countries, right? I shall also add that even though that error message mentions shipping method the checkout form actually doesn't give me an option to choose it (possibly because of the non USA address).



Post 24 and 25.

No one answered cos the answer was 1 page, ONE page back. Since u asked again, I thought I'll pin point it out for ya.
03-25-2018 7:46 AM
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revird
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Post: #42
RE: I sure hope Alpha Dream isn't dead !!
03-25-2018 7:57 AM

(03-25-2018 7:46 AM)DrChocolate Wrote:  Post 24 and 25.

No one answered cos the answer was 1 page, ONE page back. Since u asked again, I thought I'll pin point it out for ya.

Glitch in a woocommerce shipping module. Okay but there is no other way to order and that doesn't answer my question about the way to contact them either. The error message also suggests to contact them but there are no contact details anywhere. Clearly, if they can't be contacted no one's gonna fix it either.
Probably Alpha Dream should sort it out with woocommerce, maybe they are unaware of the problem...
03-25-2018 7:57 AM
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revird
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Post: #43
RE: I sure hope Alpha Dream isn't dead !!
03-27-2018 2:42 PM

It would make sense to start a new thread about it but I can't, maybe I am a too new member or sth.

So, if anyone knows any CONTACT DETAILS of Alpha Dream post them here! It's clear that most of the people don't but maybe someone who hasn't read my replies yet does... Thanks in advance Thanks
03-27-2018 2:42 PM
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DrChocolate
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Post: #44
RE: I sure hope Alpha Dream isn't dead !!
03-27-2018 5:01 PM

(03-27-2018 2:42 PM)revird Wrote:  It would make sense to start a new thread about it but I can't, maybe I am a too new member or sth.

So, if anyone knows any CONTACT DETAILS of Alpha Dream post them here! It's clear that most of the people don't but maybe someone who hasn't read my replies yet does... Thanks in advance Thanks


A simple GOOGLE SEARCH reveals their CONTACT DETAILS.

This is the last time am spoon feeding ya.

Click on the link below.

https://alpha-dream.com/contact_alpha_dream.php
03-27-2018 5:01 PM
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revird
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Post: #45
RE: I sure hope Alpha Dream isn't dead !!
03-29-2018 6:55 AM

(03-27-2018 5:01 PM)DrChocolate Wrote:  A simple GOOGLE SEARCH reveals their CONTACT DETAILS.

This is the last time am spoon feeding ya.

Click on the link below.

https://alpha-dream.com/contact_alpha_dream.php
Lol, no need to get arrogant, it's not my fault that the section you linked is hidden from the main site for some reason...but thanks nonetheless! smartass
03-29-2018 6:55 AM
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DrChocolate
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Post: #46
RE: I sure hope Alpha Dream isn't dead !!
03-29-2018 10:47 PM

(03-29-2018 6:55 AM)revird Wrote:  Lol, no need to get arrogant, it's not my fault that the section you linked is hidden from the main site for some reason...but thanks nonetheless! smartass



Smile No worries mate.
03-29-2018 10:47 PM
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revird
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Post: #47
RE: I sure hope Alpha Dream isn't dead !!
04-09-2018 5:37 PM

So last week (on 2nd) I emailed Amara about the shipping error and about a day or 2 later the error was already sorted and it was possible to place orders again, so you know who to thank Smile I didn't receive any reply to my email but I assume it was fixed because of that as the bug had been there for weeks (at least) and it was fixed shortly after that.
However, last week there were only 2 shipping methods available, cheaper one being $55, now there is also a third one for $23 (first class), so this has been added on last couple of days. I just ordered Corporativo using that cheapest delivery method, hopefully I'll receive it without problems but we'll see, should be worth the risk...
Also, the discount code someone mentioned in another thread didn't work for me either, it's been used too many times or sth.
(This post was last modified: 04-09-2018 5:41 PM by revird.)
04-09-2018 5:37 PM
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revird
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Post: #48
RE: I sure hope Alpha Dream isn't dead !!
04-11-2018 5:27 PM

Sorry about 2 consecutive posts but I just wanna give you all a great update!
I completed the order on 9th of April and on 10th I already received the shipping notification from USPS who had received the item from Chris Schraud Good On 11th it already departed. So no complaints from me in terms of posting time. Tracking number was also nicely provided, so I am happy with it. Now it depends on USPS and other delivery companies when I'll receive it...
04-11-2018 5:27 PM
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revird
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Post: #49
RE: I sure hope Alpha Dream isn't dead !!
04-19-2018 12:15 PM

Just a quick update. Otherwise no problems with delivery but Corporativo is now being held at customs here in Tallinn, so I don't know for sure if and when will I receive it but that's not to do with Alpha Dream anymore... Never had anything held at customs before but I haven't ordered anything like that before either, so it's probably expected.
04-19-2018 12:15 PM
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campoviejo
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Post: #50
RE: I sure hope Alpha Dream isn't dead !!
04-19-2018 4:26 PM

Hello Revird! At least here in Riga what I had to do was to pay the customs tax, and then the package was released.
04-19-2018 4:26 PM
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