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Fast delivery!!
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Papastitch022
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10-03-2011 8:07 PM
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whynd
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RE: Fast delivery!!
12-16-2011 10:32 PM
(10-03-2011 6:36 PM)paradigmshift Wrote: Ordered glace and Androstadienone on friday afternoon. Ive been using a lot of glace lately.
Got both of them today. Amazing since the concentrates come from the west coast.
Great timing. I ran out of glace this morning.
I am living in Australia.
I paid the approx 30 dollar delivery for express and received my order exactly 7 days after I ordered. couldn't of been happier with that. excellent service.
am currently testing AM, Certo and glace. Also testing AV,Wolf (when it arrives again as an unfortunate circumstance rendered my bottle empty. Bleh  ) and a couple other popular ones off here are on the way. Journal to start soon
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12-16-2011 10:32 PM
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turgut
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RE: Fast delivery!!
12-20-2011 7:05 PM
(12-20-2011 6:22 PM)Alpha Dream Wrote: Apologies for not responding ASAP. My sister is going through a very hard time with a bad addiction, and I spent practically all day with her yesterday and the day before. Family comes first for me. Today I wanted to take the day off as I'm exhausted.
Turgut, I cannot make the mail move any faster or slower. We shipped your order quickly, and it is kind of unfair to blame us on account of slow delivery with the post office. It's like shooting the messanger, more or less...
More than likely, the shipment is somewhere in Europe - sometimes the packages do not get scanned like they should, and so it may appear from tracking information that it never left the states. It is Christmas time, and the post office is overloaded. I called them about an investigation on the shipment, and was on hold for an hour. Never managed to speak to someone about it, and an investigation this time of year would go nowhere really fast.
Well, since the package is not going to get to you in time before you leave Austria, and since you say you cannot retrieve it, I guess there is no choice but to refund your order and lose the bottle and the cost of shipping. Your credit card will be refunded this evening.
Thanks for your business... And happy holidays...
sorry Chris i showed a little over react maybe because of that i wanted to try your products so much and my other order from another company didn't come too but i never intended to blame you or your company.I just wanted respond to my emails but i couldn't know your situation.I feel sorry for your sister hope gets better. Trying your products worths more than a refund for me. so if it will be better for you to send it again to another address i can pay for the shippment again. I will wait till saturday i hope it comes.. Sorry if i bothered you, mail to me when you get back to work, we will figure aout something.. Thanks..
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12-20-2011 7:05 PM
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