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Customer service
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gagymama
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Post: #31
RE: Customer service
12-06-2017 12:28 AM

(12-05-2017 11:01 PM)Saiyanprince Wrote:  I'm sure he was back logged. You're get your confirmation tomorrow probably. I got mine the 30th, it will arrive the 8th. I opted for free shipping this time so I'm ok if it takes a little longer than normal.


When did you order yours?
12-06-2017 12:28 AM
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Saiyanprince
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Post: #32
RE: Customer service
12-06-2017 12:58 AM

(12-06-2017 12:28 AM)gagymama Wrote:  When did you order yours?


November 26, got the tracking number the 30th and was just now able to be tracked today.

Black Friday sales got him behind probably. I usually pay for the faster shipping but not this time so it'll be here Friday from what USPS says.
12-06-2017 12:58 AM
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sixinone
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Post: #33
RE: Customer service
12-06-2017 11:27 AM

(12-06-2017 12:58 AM)Saiyanprince Wrote:  November 26, got the tracking number the 30th and was just now able to be tracked today.

Black Friday sales got him behind probably. I usually pay for the faster shipping but not this time so it'll be here Friday from what USPS says.


The whole mail system is a little bogged down. I received a package yesterday that was ordered and tracked on the 24th. It normally takes 3 business days from country entry to clear customs and arrive at my house. It took 5 this time.
12-06-2017 11:27 AM
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gagymama
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Post: #34
RE: Customer service
12-06-2017 5:43 PM

(12-06-2017 11:27 AM)sixinone Wrote:  The whole mail system is a little bogged down. I received a package yesterday that was ordered and tracked on the 24th. It normally takes 3 business days from country entry to clear customs and arrive at my house. It took 5 this time.

Dang I didnt even get a confirmation that it shipped yet. Probably due to the black friday deals.
12-06-2017 5:43 PM
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Saiyanprince
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Post: #35
RE: Customer service
12-09-2017 2:26 PM

Mine arrived today. TS unscented and AT vanilla scent. Also a sample of swoon and GOA. Thank ya.

To bad I'm at work and can't really play with it.
12-09-2017 2:26 PM
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gagymama
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Post: #36
RE: Customer service
12-11-2017 1:59 AM

(12-09-2017 2:26 PM)Saiyanprince Wrote:  Mine arrived today. TS unscented and AT vanilla scent. Also a sample of swoon and GOA. Thank ya.

To bad I'm at work and can't really play with it.

lucky
I didn't get my shipping confirmation yet. I ordered on Nov 28

How can I get in contact with John?
12-11-2017 1:59 AM
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bonadzz
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Post: #37
RE: Customer service
12-11-2017 2:29 AM

Hey guys,

Just wanna give you all an update. We got extremely backed up with our Black Friday sale. We had about 2 months worth of orders placed within those few days that our sale was going on. It was a lot more than we expected.

We've officially caught up today. Every order in our system (even orders placed today) have either been shipped or are packaged and sitting in the mail tubs to be brought to the post office first thing tomorrow morning.

Sorry for the delay guys. We should be running at full speed again now.

Thanks,
John

You show love, you get love

https://www.pheromonetreasures.com Founder, Owner, Operator, Pheromone Expert.
12-11-2017 2:29 AM
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BigDickBandit420
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Post: #38
RE: Customer service
12-11-2017 2:37 AM

Congrats on the succesful sale!!!
12-11-2017 2:37 AM
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gagymama
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Post: #39
RE: Customer service
12-12-2017 12:02 AM

(12-11-2017 2:29 AM)bonadzz Wrote:  Hey guys,

Just wanna give you all an update. We got extremely backed up with our Black Friday sale. We had about 2 months worth of orders placed within those few days that our sale was going on. It was a lot more than we expected.

We've officially caught up today. Every order in our system (even orders placed today) have either been shipped or are packaged and sitting in the mail tubs to be brought to the post office first thing tomorrow morning.

Sorry for the delay guys. We should be running at full speed again now.

Thanks,
John


Awesome!
Congratulations!
Thank you!
12-12-2017 12:02 AM
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gagymama
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Post: #40
RE: Customer service
12-13-2017 4:36 PM

(12-12-2017 12:02 AM)gagymama Wrote:  Awesome!
Congratulations!
Thank you!


GOA arrived with a sample of treasurful shine

Apologies to John for the pestering, I love PT products so got a little impatient!

Excited to test this out!
12-13-2017 4:36 PM
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