I've had issues with USPS. I no longer buy their insurance because I've had issues with them refusing to reimburse me, even though I had the delivery confirmation showing the package was lost.

(08-26-2011 11:36 AM)Deja Vu Wrote:  Strange, I have ordered from Alpha Dream, True Pheromones, HAX, Love-Scent etc etc. and they all ship internationally via USPS with no problems!

Yeah I have used the USPS for american shipping it was my first time for foreign shipping. They even gave me a confirmation number for the shipping to check on the website. I must admit I went to a a sub station instead of the normal post office. But they seemed professional. I should have went to mailbox etc.


Deja Vu hows your mixes treating you? Anything special happing for you with PEA?

(08-26-2011 1:00 PM)Beccah Wrote:  I've had issues with USPS. I no longer buy their insurance because I've had issues with them refusing to reimburse me, even though I had the delivery confirmation showing the package was lost.

This is what they are doing to me. Saying it's still out there so we aren't going to pay you for the value of what you shipped. Just incase it shows up. Then I asked so when will you guys pay me for the lost goods. The lady told me to go on the website to find out. :dash3:

We are looking into DHL. We will disclose this as a body spray since that is what it is and see if they accept. If they do then I will eat the DHL charge for the international samples, but we will probably not do any more samples overseas in the next batch.

I went to mailbox etc. To ship a package and they asked me what it was I wanted to ship so I told them cologne then they refused to ship it because they told me they couldn't ship things that were flammable. They told me to go somewhere else and not to tell them what I was shipping. I live in the states. Hopefully this helps.

(08-26-2011 3:11 PM)crowdgather Wrote:  We are looking into DHL. We will disclose this as a body spray since that is what it is and see if they accept. If they do then I will eat the DHL charge for the international samples, but we will probably not do any more samples overseas in the next batch.

That is very generous crowdgather, thanks Just a quick point though, does this mean when the product is fully launched you won't be taking overseas orders?

If DHL works then we will try to offer that as an option.

Crowd gather, you may want to consider using a non-flammable base such as cyclopentasiloxane and dimethicone (with 20% spirit), as opposed to a flammable alcohol / propylene glycol base. You can send silicone perfumes by air to other countries without having to worry about flammability. Silicones also work very well as pheromone and perfume bases, from our experience.

(08-26-2011 5:57 PM)Alpha Dream Wrote:  Crowd gather, you may want to consider using a non-flammable base such as cyclopentasiloxane and dimethicone (with 20% spirit), as opposed to a flammable alcohol / propylene glycol base. You can send silicone perfumes by air to other countries without having to worry about flammability. Silicones also work very well as pheromone and perfume bases, from our experience.

Great advice. I will definitely look into this for our next production, but I already committed to 10,000 units of alcohol based fragrance.

Chris, that was helpful advice, and appreciated I'm sure, but you still violated the policy of vendors not posting in other vendor forums! And, I know that YOU know better.

If you wanted to share advice it should have been in the Vendor only forum, or by PM.

Next time I WILL issue a warning!