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Slow orders?
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lucerio
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Post: #11
RE: Slow orders?
12-06-2017 10:18 PM

Same here, im asking them about shipping and payment for my AM NOS and didnt have any response in 3day right now
12-06-2017 10:18 PM
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aceva
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Post: #12
RE: Slow orders?
12-08-2017 8:04 AM

Got this in the email this morning. Anyone else smell something brown and smelly?

Quote:aceva,


Please accept our apology! We are placing your order ON HOLD and will be sending your order out Dec, 11th-12th.

We are temporarily OUT OF STOCK and in short supply of caps for the men's products.

If you have a special concern please do not hesitate to contact us.

Thank you for your patience and your order!

Sincerely,

Alpha Dream Team
12-08-2017 8:04 AM
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TheMax
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Post: #13
RE: Slow orders?
12-08-2017 1:38 PM

(12-08-2017 8:04 AM)aceva Wrote:  Got this in the email this morning. Anyone else smell something brown and smelly?

Lol they still haven't response to my email
12-08-2017 1:38 PM
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Tyriel
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Post: #14
RE: Slow orders?
12-09-2017 9:02 AM

My experience is that they are very fast with the orders and even send samples, if you ask them for it. But never reply to e-mails.

Wrote three e-mails to two different e-mail addresses, nearly five weeks ago. Still no answer and not expecting one to be honest. I was really happy with AD, but I do not know what to think of them anymore. It is rude not to reply to e-mails.

Bought 90% of my mones here. Very disappointed in them at the moment.
(This post was last modified: 12-09-2017 9:04 AM by Tyriel.)
12-09-2017 9:02 AM
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mdw
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Post: #15
RE: Slow orders?
12-09-2017 10:15 AM

(12-06-2017 10:18 PM)lucerio Wrote:  Same here, im asking them about shipping and payment for my AM NOS and didnt have any response in 3day right now

I believe that AM NOS is a limited addition back in 2012. So might be the reason why he's not responding to your Email as he sold out.
12-09-2017 10:15 AM
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aceva
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Post: #16
RE: Slow orders?
12-11-2017 9:44 AM

(12-09-2017 9:02 AM)Tyriel Wrote:  My experience is that they are very fast with the orders and even send samples, if you ask them for it. But never reply to e-mails.

Wrote three e-mails to two different e-mail addresses, nearly five weeks ago. Still no answer and not expecting one to be honest. I was really happy with AD, but I do not know what to think of them anymore. It is rude not to reply to e-mails.

Bought 90% of my mones here. Very disappointed in them at the moment.

Can't say that my experience has anything like "fast fulfillment" and customer service has been non-existent. If they really are waiting on caps for their bottles per the email I quoted above, I would expect my order to ship out today. If it does not, this whole situation will have left an incredibly bad taste in my mouth.
12-11-2017 9:44 AM
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DrChocolate
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Post: #17
RE: Slow orders?
12-11-2017 4:16 PM

This is infact a bit weird.

To help both you's AND alphaD's, I sent'em an email saying that there's a few members who're needing help thru emails. I do that to other vendors I like too.

But yeah, they didn't get back to me yet either. I thought it'll help. Oh well. Smile At least I tried. Smile
12-11-2017 4:16 PM
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aceva
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Post: #18
RE: Slow orders?
12-12-2017 9:18 AM

(12-11-2017 4:16 PM)DrChocolate Wrote:  This is infact a bit weird.

To help both you's AND alphaD's, I sent'em an email saying that there's a few members who're needing help thru emails. I do that to other vendors I like too.

But yeah, they didn't get back to me yet either. I thought it'll help. Oh well. Smile At least I tried. Smile

Well, I got an "In Process" email this morning. We'll see if it sticks this time...
(This post was last modified: 12-12-2017 9:18 AM by aceva.)
12-12-2017 9:18 AM
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