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Great customer service !
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kocik2000
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Great customer service !
04-08-2019 5:47 PM

I just want to give a shout out to Lacroy and their customer service :

-less than 2 week delivery

-Darryll was very quick on responses once contact was established (if your email doesn't work , try different provider . Gmail works great )

-lots of wipe samples ( edge, btb, nnpa)

-finally the reason for this review : I ordered a combo pack and requested New Pheromone Additive touch scented . I really like impi scent and was hoping to get it for touch . I got unscented . After asking if it would be too much trouble to trade it in if I paid shipping both ways been told not to worry and they will just send me another one and I can keep mine

Great customer service A+
04-08-2019 5:47 PM
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Rcount
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RE: Great customer service !
05-08-2019 4:49 PM

me 2, i am in Europe, arrived fast, they ship from the Netherlands, so no tax.
they called me asking if i wanted it scented or not , great service.
05-08-2019 4:49 PM
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sanserif
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RE: Great customer service !
02-19-2020 4:33 AM

Hi, relative newbie here - been dabbling in mones for the last 6 months or so. Finally bit the bullet and ordered a couple of must-haves (New Pheromone Additive, New Pheromone Additive touch, Impi) from Lacroy. I've just received my package (an overseas delivery), and I have to say, their customer service is spot on, and what was even more impressive was the packaging. This is by far the best packaging I've seen on any of my mone orders (includes AT, PXS and Apex) and zero leakage, which is just such a huge relief. Look forward to repeating my order once i'm done with this lot!
02-19-2020 4:33 AM
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