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Customer service
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Cookiesncream1981
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Post: #1
Customer service
07-22-2018 4:10 AM

Just a quick note to say I received my third order from Aroma Fero.

Delivery is fast and prices seem reasonable to me. Ordered Glace, DP, New Pheromone Additive and M3X. Was a bit of a mix up when i ordered and decided to place a further order so contacted the team and Paulius agreed to refund postage on the additional xouple items i ordered. I jokingly said feel free to keep the postage and send a couple of samples instead but he refunded postage of £6 back to my paypal account.

Rwceived order within a week of placing - securely boxed and wrapped in bubble wrap. No extra custom charges to worry about - and he had included a couple of extra items too foc!!! AM scented sample and also a PH Pheromone product (cant find any reviews on here).

Like i said 3rd time ordering from them - great mix of different products so can pick and choose, delivery spot on each time and the team do reapond to emails! Very highly recommended particularly if you're based in Europe (I'm in the UK)
07-22-2018 4:10 AM
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Aroma Fero
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Vendor




Joined: Sep 2017
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Posts: 43



Post: #2
RE: Customer service
07-22-2018 9:41 AM

Thank You Cookiesncream1981 for good words Smile

There is a post about PH here - http://pherotruth.com/Thread-What-s-In-P...Pheromones

Paulius

Paulius Samenas
Founder - Aroma Fero Europe
[Image: aromafero-pheromones-good_1_16.jpg]
07-22-2018 9:41 AM
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justintime469
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Post: #3
RE: Customer service
09-09-2018 8:40 AM

I also thought I would post about my experience with Paulis and Aroma Fero to.

For me it started with the unresistible contest. I was lucky enough to be one that received a bottle of this in exchange for testing it. I loved this product so much and felt I owed Paulius for his generosity, so I went ahead and checked out his website out of curiosity and I really liked it, very easy to use.

I went ahead and made an order for the things I did not see any reviews of and what I ordered was

1. Love&Desire cologne for me
2 Love&Desire perfume for the wife
3. Chakra Sex&Power pheromone

Now I ordered on the Friday before Labor day and I was not expecting the order for some time due to them being in Europe and it being a holiday weekend here. Well to my surprise I received it on the following Wednesday! So in about 5 days with a holiday weekend is unreal and better than some companies I have ordered from in the states! I could not believe this and don`t know how they made this happen, but it happened. Not only did I receive my order, but they also thru in "PH Pheromone" what ever this is as a freebie as well!

I am very happy with this company to say this least. I think Paulius is a straight shooter and I like there website. I found it easy to use with no issues navigating it. I paid thru paypal which was nice for the conversion of pounds to dollars. I think the rate at the time was 1.28 of dollars to pounds.

I will test the freebie and report back very first thing out of respect for throwing that in my order when they did not have to. So again a big thank you to Paulius and his company. This company is the real deal and totally legit on everything from the products to making there customers happy. I will without a doubt be a repeat customer.
09-09-2018 8:40 AM
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Aroma Fero
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Post: #4
RE: Customer service
09-14-2018 7:39 AM

Thank You for your feedback and that You find time to write it Smile

Abut the shipping. Yeah it is quite fast. Just will add more clarity that it was UPS Express, not standard post. Standard post is a bit slower. Sometimes it depends on Your countries sorting center work. In my experience I noticed that sometimes arrives to destination country in several days, but delays in the country sorting center. Especially in bigger Countries like USA, Australia etc.. Smile

Paulius Samenas
Founder - Aroma Fero Europe
[Image: aromafero-pheromones-good_1_16.jpg]
09-14-2018 7:39 AM
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