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Customer service
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Fogger
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Joined: Jul 2016
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Post: #21
RE: Customer service
08-13-2017 2:08 AM

(08-08-2017 2:58 PM)Filko84 Wrote:  I have very bad experience with PT!
Delivery was 49 days for Captain Oil and sample of GOA!
Tracking number was not traceable outside US, so I had to go to the post office few time just to check if shipping arrived!
I didn't like the product and few times tried to contact the support with return questions, but never received replay.
I send the product to the address from their website but there is no person at that address to accept it!
After contacting again the support, John told me that will go to the office in 2 days and will send the refund!
14 day later no replay and no refund!

AVOID THIS COMPANY!

Why should we "avoid" PT? I personally have never had an issue with them
08-13-2017 2:08 AM
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